Returns AND exchanges


Returns and exchange details
If for some reason the item has arrived damaged, please contact me within 48 hours of receiving the package, send me a photo of the damaged item, - we can always work something out.

Please be sure to have given the correct shipping address.
If the package is claimed unwanted and you want to ship it again, you will have to pay the shipping cost.

For returns, the shipping costs are paid by the customer.
I cannot refund if the package returns.


I don't accept exchanges or cancellations
But please contact me if you have any problems with your order and you need to amend it.

CUSTOM AND IMPORT TAXES
the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.  

SHIPPING INFORMATION


PROCESSING TIME
All orders are shipped within 1-3 working days.

INTERNATIONAL SHIPPING
All orders shipped internationally are shipped Tracked. You will receive an email with the tracking info shortly after your order has been dispatched.

PACKAGING

All orders come carefully gift wrapped in eco-friendly package.